Shipping and Delivery
At Daphneekuhic.store, we understand that fast and safe delivery is what our customers expect. That’s why we’ve partnered with reputable shipping companies to ensure your products arrive on time and in perfect condition.
Delivery Areas
We currently only offer delivery within the United States. Orders outside of this area are temporarily unavailable.
If you live outside of these areas and would like to place an order, please contact our customer service team to see if we can ship to you.
Shipping Companies
To ensure speed and safety, we partner with trusted shipping companies such as:
UPS: Our primary partner for orders, ensuring fast delivery and detailed route tracking.
Order Processing Time
Order closing time is at 5:00 PM (EST) every day.
Processing Time: Your order will be processed within 1-3 business days (Monday – Saturday) after successful payment confirmation.
Shipping Time: For Standard Orders: Delivery time is 7-15 business days (depending on your location).
Due to unforeseen circumstances or events beyond our control, such as natural disasters or customs delays, delivery times are estimates only. We do our best to give you the best estimate based on the information we have, but we cannot promise an exact delivery date.
Shipping Fees
Standard Shipping Fee: $6.99 for all orders.
Order tracking
Once your order has been shipped, we will send you a confirmation email with a shipping tracking number. You can track the delivery status directly on the shipping partner’s website.
Notes on receiving goods
Please check the delivery information carefully before placing your order to ensure the address is correct and complete.
Upon receiving the goods, if you find any signs of damage on the package, you have the right to refuse to accept it or ask the delivery staff to make a confirmation report for us to handle.
Damaged/defective package
If you receive a damaged or defective item, you must contact our customer service team at [email protected] within 24 hours of delivery. Please include photos of the damage in your email to expedite the process.
Can I change the delivery address?
Can I change my delivery address after placing my order?: To change your delivery address, you need to contact us within 24 hours of placing your order. After this time, we cannot guarantee the change.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at:
Email: [email protected]
Address: 3359 N George St, Farmville, NC 27828, USA
Working hours: 10:00am – 5:00pm (EST) | Mon – Sat